Returns & Exchanges
At Freshmans Archive, we want you to be fully satisfied with your vintage and designer purchases, which is why we offer a 14-day return window from the date of delivery. All items must be returned in their original condition with all security tags and packaging intact to qualify for a refund.
Initiate Your Return
Log into our returns portal using your order number and email address to select the items you wish to send back and receive a return authorization.
Package Your Items
Carefully place the items in their original packaging, ensuring the Freshmans Archive security tags are still attached and the garment is folded neatly.
Ship the Parcel
Print your generated return label and drop the package off at your nearest authorized courier point, making sure to obtain a proof of postage receipt.
Quality Check & Refund
Once our archive team inspects the item for authenticity and condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing